{"id":3,"date":"2024-07-07T06:49:14","date_gmt":"2024-07-07T06:49:14","guid":{"rendered":"http:\/\/vitalphyt.com\/?page_id=3"},"modified":"2026-07-20T10:33:55","modified_gmt":"2026-07-20T08:33:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/vitalphyt.com\/fr\/privacy-policy\/","title":{"rendered":"Politique de Confidentialit\u00e9"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d5318b1 e-flex e-con-boxed e-con e-parent\" data-id=\"d5318b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-689d65d4 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"689d65d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h1 class=\"wp-block-heading\">Politique de Confidentialit\u00e9<\/h1>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"413\" data-end=\"443\"><strong data-start=\"413\" data-end=\"443\">Last updated: 21 July 2026<\/strong><\/p>\n<p data-start=\"445\" data-end=\"629\">VitalPhyt respects your privacy and uses your personal information only when it is necessary to operate our online store, process orders, communicate with you and improve our services.<\/p>\n<p data-start=\"631\" data-end=\"724\">This Privacy Policy explains, in simple terms, what information we collect and how we use it.<\/p>\n<h3 data-section-id=\"1muw1ym\" data-start=\"726\" data-end=\"742\">1. Who we are<\/h3>\n<p data-start=\"744\" data-end=\"785\">VitalPhyt is an online store operated by:<\/p>\n<p data-start=\"787\" data-end=\"940\"><strong data-start=\"787\" data-end=\"811\">Origin\u2019s Elements BV<\/strong><br data-start=\"811\" data-end=\"814\" \/>Company number: <strong data-start=\"830\" data-end=\"846\">1016.633.739<\/strong><br data-start=\"879\" data-end=\"882\" \/>Email: <strong data-start=\"889\" data-end=\"911\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"891\" data-end=\"909\">info@vitalphyt.com<\/a><\/strong><br data-start=\"911\" data-end=\"914\" \/>Website: <strong data-start=\"923\" data-end=\"940\">vitalphyt.com<\/strong><\/p>\n<p data-start=\"942\" data-end=\"1039\">For questions about this Privacy Policy or your personal information, please contact us by email.<\/p>\n<h3 data-section-id=\"1ix9rkp\" data-start=\"1041\" data-end=\"1069\">2. Information we collect<\/h3>\n<p data-start=\"1071\" data-end=\"1124\">Depending on how you use our website, we may collect:<\/p>\n<ul data-start=\"1126\" data-end=\"1544\">\n<li data-section-id=\"19qq0f9\" data-start=\"1126\" data-end=\"1138\">your name;<\/li>\n<li data-section-id=\"tj79l5\" data-start=\"1139\" data-end=\"1155\">email address;<\/li>\n<li data-section-id=\"1xqnhnd\" data-start=\"1156\" data-end=\"1187\">billing and delivery address;<\/li>\n<li data-section-id=\"1ydiixo\" data-start=\"1188\" data-end=\"1245\">telephone number, when needed for an order or delivery;<\/li>\n<li data-section-id=\"1pw3zue\" data-start=\"1246\" data-end=\"1278\">account and login information;<\/li>\n<li data-section-id=\"12pupq4\" data-start=\"1279\" data-end=\"1314\">order, return and refund details;<\/li>\n<li data-section-id=\"gud3ia\" data-start=\"1315\" data-end=\"1356\">messages sent through our contact form;<\/li>\n<li data-section-id=\"xohpd5\" data-start=\"1357\" data-end=\"1395\">newsletter subscription preferences;<\/li>\n<li data-section-id=\"1rijc1c\" data-start=\"1396\" data-end=\"1476\">basic technical information, such as your IP address, browser and device type;<\/li>\n<li data-section-id=\"mk5627\" data-start=\"1477\" data-end=\"1544\">cookie preferences and information about how the website is used.<\/li>\n<\/ul>\n<p data-start=\"1546\" data-end=\"1633\">We collect only the information needed to provide our services and operate the website.<\/p>\n<h3 data-section-id=\"a2snt0\" data-start=\"1635\" data-end=\"1668\">3. How we use your information<\/h3>\n<p data-start=\"1670\" data-end=\"1701\">We may use your information to:<\/p>\n<ul data-start=\"1703\" data-end=\"2152\">\n<li data-section-id=\"4u686y\" data-start=\"1703\" data-end=\"1737\">process and deliver your orders;<\/li>\n<li data-section-id=\"13sbuhk\" data-start=\"1738\" data-end=\"1777\">manage payments, refunds and returns;<\/li>\n<li data-section-id=\"3liovd\" data-start=\"1778\" data-end=\"1820\">create and manage your customer account;<\/li>\n<li data-section-id=\"kqk4v\" data-start=\"1821\" data-end=\"1870\">answer questions and customer-service requests;<\/li>\n<li data-section-id=\"e04n48\" data-start=\"1871\" data-end=\"1919\">send order confirmations and delivery updates;<\/li>\n<li data-section-id=\"1vcqhd8\" data-start=\"1920\" data-end=\"1964\">send newsletters when you have subscribed;<\/li>\n<li data-section-id=\"1afzgii\" data-start=\"1965\" data-end=\"2025\">maintain the security and proper operation of the website;<\/li>\n<li data-section-id=\"1sykdii\" data-start=\"2026\" data-end=\"2078\">meet accounting, tax and other legal requirements;<\/li>\n<li data-section-id=\"s5uh8v\" data-start=\"2079\" data-end=\"2152\">understand how the website is used and improve the shopping experience.<\/li>\n<\/ul>\n<p data-start=\"2154\" data-end=\"2208\">We do not use your information for unrelated purposes.<\/p>\n<h3 data-section-id=\"6ayxuo\" data-start=\"2210\" data-end=\"2235\">4. Orders and payments<\/h3>\n<p data-start=\"2237\" data-end=\"2383\">When you place an order, we use the information you provide to process the purchase, prepare the order, arrange delivery and communicate with you.<\/p>\n<p data-start=\"2385\" data-end=\"2557\">Payments are handled securely by external payment-service providers available during checkout. VitalPhyt does not normally receive or store your complete bank-card details.<\/p>\n<p data-start=\"2559\" data-end=\"2656\">The payment provider receives only the information needed to process and confirm the transaction.<\/p>\n<h3 data-section-id=\"avdmgy\" data-start=\"2658\" data-end=\"2672\">5. Delivery<\/h3>\n<p data-start=\"2674\" data-end=\"2799\">To deliver your order, we may share the necessary information with postal, courier, fulfilment or delivery-service providers.<\/p>\n<p data-start=\"2801\" data-end=\"2818\">This may include:<\/p>\n<ul data-start=\"2820\" data-end=\"2952\">\n<li data-section-id=\"19qq0f9\" data-start=\"2820\" data-end=\"2832\">your name;<\/li>\n<li data-section-id=\"1ogjp6h\" data-start=\"2833\" data-end=\"2852\">delivery address;<\/li>\n<li data-section-id=\"11qg62x\" data-start=\"2853\" data-end=\"2922\">email address or telephone number when needed for delivery updates;<\/li>\n<li data-section-id=\"1nharfl\" data-start=\"2923\" data-end=\"2952\">parcel and order reference.<\/li>\n<\/ul>\n<p data-start=\"2954\" data-end=\"3017\">Only the information needed to complete the delivery is shared.<\/p>\n<h3 data-section-id=\"17up2uj\" data-start=\"3019\" data-end=\"3042\">6. Customer accounts<\/h3>\n<p data-start=\"3044\" data-end=\"3170\">When you create a customer account, we may store your contact details, saved addresses, order history and account preferences.<\/p>\n<p data-start=\"3172\" data-end=\"3323\">You are responsible for keeping your password confidential. Please contact us if you believe that someone has accessed your account without permission.<\/p>\n<h3 data-section-id=\"51xthm\" data-start=\"3325\" data-end=\"3343\">7. Contact form<\/h3>\n<p data-start=\"3345\" data-end=\"3443\">When you contact us through the website, we collect your name, email address, subject and message.<\/p>\n<p data-start=\"3445\" data-end=\"3516\">We use this information only to understand and respond to your request.<\/p>\n<p data-start=\"3518\" data-end=\"3640\">Please do not send passwords, complete payment-card details or unnecessary sensitive information through the contact form.<\/p>\n<h3 data-section-id=\"19pc6o2\" data-start=\"3642\" data-end=\"3658\">8. Newsletter<\/h3>\n<p data-start=\"3660\" data-end=\"3812\">When you subscribe to the <strong data-start=\"3686\" data-end=\"3713\">VitalPhyt Wellness List<\/strong>, we use your email address to send wellness information, product updates and seasonal inspiration.<\/p>\n<p data-start=\"3814\" data-end=\"3868\">Newsletter subscriptions are managed through MailPoet.<\/p>\n<p data-start=\"3870\" data-end=\"4023\">You may unsubscribe at any time by using the unsubscribe link in an email. Unsubscribing does not affect your ability to place orders or use the website.<\/p>\n<p data-start=\"4025\" data-end=\"4126\">Submitting a contact form or placing an order does not automatically subscribe you to the newsletter.<\/p>\n<h3 data-section-id=\"1vqpk05\" data-start=\"4128\" data-end=\"4141\">9. Cookies<\/h3>\n<p data-start=\"4143\" data-end=\"4230\">VitalPhyt uses cookies and similar technologies to help the website function correctly.<\/p>\n<p data-start=\"4232\" data-end=\"4266\">Necessary cookies may be used for:<\/p>\n<ul data-start=\"4268\" data-end=\"4378\">\n<li data-section-id=\"12xtjlm\" data-start=\"4268\" data-end=\"4288\">the shopping cart;<\/li>\n<li data-section-id=\"1967r7x\" data-start=\"4289\" data-end=\"4319\">login and customer accounts;<\/li>\n<li data-section-id=\"1lmjqsb\" data-start=\"4320\" data-end=\"4331\">checkout;<\/li>\n<li data-section-id=\"3o9sud\" data-start=\"4332\" data-end=\"4343\">security;<\/li>\n<li data-section-id=\"1k286r0\" data-start=\"4344\" data-end=\"4378\">remembering your cookie choices.<\/li>\n<\/ul>\n<p data-start=\"4380\" data-end=\"4529\">Optional analytics or marketing cookies will be used only where activated and, when required, after you have made a choice through the cookie banner.<\/p>\n<p data-start=\"4531\" data-end=\"4616\">You can manage optional cookies through the cookie settings available on the website.<\/p>\n<h3 data-section-id=\"12p9bqx\" data-start=\"4618\" data-end=\"4657\">10. Who may receive your information<\/h3>\n<p data-start=\"4659\" data-end=\"4764\">We may share limited personal information with service providers that help us operate the store, such as:<\/p>\n<ul data-start=\"4766\" data-end=\"5046\">\n<li data-section-id=\"9ca9u4\" data-start=\"4766\" data-end=\"4787\">payment processors;<\/li>\n<li data-section-id=\"14ujfaw\" data-start=\"4788\" data-end=\"4824\">delivery and fulfilment providers;<\/li>\n<li data-section-id=\"1p3ta59\" data-start=\"4825\" data-end=\"4863\">website hosting and email providers;<\/li>\n<li data-section-id=\"13i1io\" data-start=\"4864\" data-end=\"4887\">newsletter providers;<\/li>\n<li data-section-id=\"u4eus\" data-start=\"4888\" data-end=\"4947\">website security, backup and technical-support providers;<\/li>\n<li data-section-id=\"10t5l7b\" data-start=\"4948\" data-end=\"4988\">accountants and professional advisers;<\/li>\n<li data-section-id=\"1ahj4dq\" data-start=\"4989\" data-end=\"5046\">public authorities when disclosure is legally required.<\/li>\n<\/ul>\n<p data-start=\"5048\" data-end=\"5126\">These providers receive only the information needed to perform their services.<\/p>\n<p data-start=\"5128\" data-end=\"5169\">We do not sell your personal information.<\/p>\n<h3 data-section-id=\"ws91uc\" data-start=\"5171\" data-end=\"5206\">11. How long we keep information<\/h3>\n<p data-start=\"5208\" data-end=\"5281\">We keep personal information only for as long as it is reasonably needed.<\/p>\n<p data-start=\"5283\" data-end=\"5295\">For example:<\/p>\n<ul data-start=\"5297\" data-end=\"5675\">\n<li data-section-id=\"12pltha\" data-start=\"5297\" data-end=\"5373\">order and invoice records may be retained for accounting and tax purposes;<\/li>\n<li data-section-id=\"1wamoq3\" data-start=\"5374\" data-end=\"5450\">customer-account information may be kept while the account remains active;<\/li>\n<li data-section-id=\"122xb2g\" data-start=\"5451\" data-end=\"5555\">contact messages may be kept while the enquiry is being handled and for a reasonable follow-up period;<\/li>\n<li data-section-id=\"xyqis\" data-start=\"5556\" data-end=\"5611\">newsletter information is kept until you unsubscribe;<\/li>\n<li data-section-id=\"110lflt\" data-start=\"5612\" data-end=\"5675\">technical and security records are kept for a limited period.<\/li>\n<\/ul>\n<p data-start=\"5677\" data-end=\"5743\">Information that is no longer needed may be deleted or anonymised.<\/p>\n<h3 data-section-id=\"1347aws\" data-start=\"5745\" data-end=\"5783\">12. How we protect your information<\/h3>\n<p data-start=\"5785\" data-end=\"5926\">We use reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access or disclosure.<\/p>\n<p data-start=\"5928\" data-end=\"6050\">These measures may include secure website connections, access controls, software updates, backups and security monitoring.<\/p>\n<p data-start=\"6052\" data-end=\"6175\">No online service can guarantee complete security, but we take reasonable steps to protect the information entrusted to us.<\/p>\n<h3 data-section-id=\"ktaz2w\" data-start=\"6177\" data-end=\"6207\">13. Your choices and rights<\/h3>\n<p data-start=\"6209\" data-end=\"6231\">You may contact us to:<\/p>\n<ul data-start=\"6233\" data-end=\"6516\">\n<li data-section-id=\"lvhl3b\" data-start=\"6233\" data-end=\"6283\">ask what personal information we hold about you;<\/li>\n<li data-section-id=\"1hpt5fk\" data-start=\"6284\" data-end=\"6331\">request correction of inaccurate information;<\/li>\n<li data-section-id=\"od7uja\" data-start=\"6332\" data-end=\"6368\">request deletion where applicable;<\/li>\n<li data-section-id=\"zxxyvy\" data-start=\"6369\" data-end=\"6426\">object to or restrict certain uses of your information;<\/li>\n<li data-section-id=\"6t7m6\" data-start=\"6427\" data-end=\"6457\">withdraw newsletter consent;<\/li>\n<li data-section-id=\"jqvyxq\" data-start=\"6458\" data-end=\"6516\">request a copy of certain information you have provided.<\/li>\n<\/ul>\n<p data-start=\"6518\" data-end=\"6656\">Some information may need to be retained when required for completed orders, accounting, fraud prevention or other legitimate obligations.<\/p>\n<p data-start=\"6658\" data-end=\"6799\">To make a request, email <strong data-start=\"6683\" data-end=\"6705\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"6685\" data-end=\"6703\">info@vitalphyt.com<\/a><\/strong>. We may ask for reasonable information to confirm your identity before acting on the request.<\/p>\n<p data-start=\"6801\" data-end=\"6967\">You may also contact the data-protection authority responsible for your place of residence or work if you believe your information has not been handled appropriately.<\/p>\n<h3 data-section-id=\"ub3525\" data-start=\"6969\" data-end=\"6984\">14. Children<\/h3>\n<p data-start=\"6986\" data-end=\"7121\">VitalPhyt is not intended to collect personal information directly from children without the involvement of a parent or legal guardian.<\/p>\n<p data-start=\"7123\" data-end=\"7229\">Please contact us if you believe a child has provided personal information without appropriate permission.<\/p>\n<h3 data-section-id=\"7w4hh6\" data-start=\"7231\" data-end=\"7255\">15. External websites<\/h3>\n<p data-start=\"7257\" data-end=\"7308\">Our website may contain links to external websites.<\/p>\n<p data-start=\"7310\" data-end=\"7432\">Those websites have their own privacy practices, and VitalPhyt is not responsible for how they collect or use information.<\/p>\n<h3 data-section-id=\"r7ll5w\" data-start=\"7434\" data-end=\"7463\">16. Changes to this policy<\/h3>\n<p data-start=\"7465\" data-end=\"7568\">We may update this Privacy Policy when the website, our services or the way we use information changes.<\/p>\n<p data-start=\"7570\" data-end=\"7670\">The latest version will always be available on this page, together with the most recent update date.<\/p>\n<h3 data-section-id=\"x5nc4t\" data-start=\"7672\" data-end=\"7686\">17. Contact<\/h3>\n<p data-start=\"7688\" data-end=\"7749\">For questions about privacy or personal information, contact:<\/p>\n<p data-start=\"7688\" data-end=\"7749\">Email: <strong data-start=\"7797\" data-end=\"7819\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7799\" data-end=\"7817\">info@vitalphyt.com<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 21 July 2026 VitalPhyt respects your privacy and uses your personal information only when it is<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vitalphyt.com\/fr\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vitalphyt.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vitalphyt.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vitalphyt.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vitalphyt.com\/fr\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":12,"href":"https:\/\/vitalphyt.com\/fr\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":29459,"href":"https:\/\/vitalphyt.com\/fr\/wp-json\/wp\/v2\/pages\/3\/revisions\/29459"}],"wp:attachment":[{"href":"https:\/\/vitalphyt.com\/fr\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}